Managed IT Services

Your IT infrastructure, managed by experts. Focus on your business while we keep everything running smoothly, securely, and efficiently.

The First Mobile App to Put Complete IT & Cyber Security Control in Your Pocket

Managed IT That Delivers Measurable Results

Improve reliability, reduce downtime, and lower IT overhead with proactive support that keeps your systems secure, responsive, and running smoothly.

01

99.9%

Uptime Guarantee
Industry-leading reliability

02

<15min

Response Time
For critical issues

03

40%

Cost Savings
vs. in-house IT team

Everything Your Business Needs

Everything is covered under one managed IT service, giving your business a simpler, more reliable way to handle infrastructure, security, support, and continuity.

24/7 Monitoring

Proactive monitoring of your entire infrastructure. We catch and fix issues before they impact your business.

Cloud Management

Azure, AWS, Google Cloud—we manage your cloud infrastructure for optimal performance and cost.

Network Management

Keep your network fast, secure, and reliable with professional management and optimization.

Backup & Recovery

Automated backups and tested disaster recovery plans to protect your critical data.

Security Management

Comprehensive security monitoring, patching, and threat response.

Help Desk

Responsive IT support for your team when they need it most.

Plans That Scale With You

Flexible managed IT plans designed to support businesses at every stage, from small teams needing essential coverage to complex organisations requiring fully tailored support.

Essential

Core IT management for small teams

Price on application
/user/month

  • 24/7 infrastructure monitoring
  • Help desk support (business hours)
  • Patch management
  • Basic backup management
  • Monthly reporting

Professional

Complete IT management for growing businesses

Price on application
/user/month

  • Everything in Essential
  • 24/7 help desk support
  • Advanced security monitoring
  • Cloud management
  • Disaster recovery planning
  • Quarterly business reviews

Enterprise

Tailored solutions for complex environments

Custom

  • Everything in Professional
  • Dedicated account manager
  • Custom SLAs
  • On-site support options
  • Virtual CIO services
  • Compliance support

Seamless Onboarding

We make switching to managed IT painless—most clients are fully transitioned within 2–4 weeks.

IT Assessment & Audit

We perform a thorough audit of your current IT environment to understand what you have and what you need.

  • Hardware & software inventory
  • Security vulnerability scan
  • User access audit
  • Network topology mapping
  • Licence compliance review
  • Performance benchmarking

Transition Planning

We create a detailed migration plan to move your IT management to our team with zero disruption.

  • Service level agreement (SLA) definition
  • Monitoring tool deployment
  • Emergency contact procedures
  • Communication plan setup
  • Documentation & runbook creation
  • Escalation matrix design

Onboarding & Migration

We deploy our monitoring and management tools across your infrastructure, typically within 2–4 weeks.

  • Agent deployment on all devices
  • Backup configuration & testing
  • Patch management setup
  • Security policy implementation
  • Help desk portal provisioning
  • User onboarding & training

Proactive Management

Once live, we continuously monitor, maintain, and optimise your IT environment.

  • 24/7 infrastructure monitoring
  • Automated patch management
  • Regular security scanning
  • Monthly performance reports
  • Quarterly business reviews
  • Continuous improvement recommendations

Frequently Asked Questions

Common questions about our managed IT services.

How long does the onboarding process take?

What happens when something breaks outside business hours?

Can you manage a mix of on-premises and cloud infrastructure?

Do we lose control of our IT?

What's included in the monthly fee?

Can we scale up or down as our business changes?

Manage Your IT From Your Pocket

Every Managed IT client gets access to Sensys Pulse and Lola Cyber Intelligence—putting full visibility and control of your IT and security right at your fingertips.

Sensys Pulse

The first mobile app that gives you complete IT system management on your phone. Log tickets, track your team's issues, chat with support, manage devices, and access your IT roadmap—all from one app.

  • Real-time alerts
  • Live chat support
  • Ticket management
  • Performance stats

Lola Cyber Intelligence

Our proprietary security platform combines EDR, 24/7 SOC monitoring, dark web scanning, ransomware protection, and human firewall training into a single security score you can track in real time.

  • EDR Active
  • SOC 24/7 Monitoring
  • Dark Web Scanning

Let's Simplify Your IT

Get a free IT assessment and discover how managed services can reduce costs and improve reliability for your business.